Knowledgebase

Do you increase your hosting prices?
No, we never increase our hosting service fees as long as your account has been in good standing...

Do you offer custom plans apart from the ones available on your website?
Yes, we do offer custom plans for all type of hosting accounts. Contact our sales department to...

Do you offer free trial or money back guarantee?
We offer a 5 day free trial upon request and we do provide 30 day money back guarantee after the...

For how many years have you offered webhosting services?
Since PrimeXeon began, in early 2007 many advances and improvements have taken place to ensure...

How long will it take to set up my hosting account?
Your account is instantly activated when payment is received. This does not include VPS and...

What are your opening hours?
Our published hours when our sales team are at hand are as follows.Monday - Friday: 9am -...