Knowledgebase

Can I host an adult site?
Pornography and sex-related merchandising is prohibited on our servers unless explicitly...

Can I host foreign language website?
Most of the languages are supported on our server but some languages like chinese and japanese...

Can I host two different websites using one account?
Yes, you can host two different websites using one account but for that you have to create an...

Can I make changes to my website at any time?
You have full access to your online website builder 24 hours a day, 7 days a week. You can make...

Do I need NT or ASP to use Microsoft FrontPage?
Nope. All of our Linux servers support Microsoft FrontPage. All you need to do to use...

Do you allow forum hosting on your servers?
You can host a variety of different forums on our servers. We include phpBB and invision board...

Do you allow hosting websites used for commercial purposes?
Absolutely. The Internet is the fastest growing medium in history, and we highly encourage you...

Do you allow image hosting?
You can use our web hosting services to host images or advertisements that are displayed on a...

Do you have an emergency off site web page?
Off Site Emergency Page If one of our servers ever goes down for whatever reason, this page...

How can I change the index listing in a directory?
You can change the initial page that is sent to client requests when a directory is accessed by...

How can I transfer to another hosting provider?
Simply contact us and we’ll arrange the account closure, (there is a small administration...

How can I upload my new webpages or edited pages?
You can upload your new/edited pages using your control panel You just need to login to your...

How do I close my account with you?
Simply contact us and we’ll arrange the account closure (there is a small administration...

How do I install Frontpage Extensions?
How to Enable/Install Frontpage Extensions If you plan on using Microsoft Frontpage with...

How do I publish my web site using FrontPage?
How do I publish my web site using FrontPage? Use the following steps for publishing...

How do I remove the Frontpage Extensions?
How do I remove the Frontpage Extensions? You can remove the Microsoft Frontpage...

How do I upload my site made with Dreamweaver?
Once you sign up you would be provided with the FTP login details. You can use these details to...

How many sites can I host?
(Unlimited) You can host a handful or hundreds of websites that your allocated space/bandwidth...

I cannot use wget, lynx, curl in cron job
curl, wget and lynx are disabled on the server for security reasons. Hence, instead of...

I've lost my FTP account password!
The main FTP account uses the same password as your cPanel account. Else if it is a FTP account...

In which Datacentres are your servers located?
Our Servers are located Maidenhead, UK with a lightning fast connection which are crucial in...

Is there any limit on the number of scripts allowed to install for a domain?
There is no such limit, you can install as many scripts as you want for your domain. The only...

What backup provisions do you have on your servers?
Data is backed up for disaster recovery purposes only. PrimeXeon is not responsible for...